Run a conversion review without guessing

Find where comprehension, confidence, or effort prevents the next useful action.

01

Write the visitor’s question at each step

A conversion problem is often an unanswered question rather than a weak button color. List what the visitor must understand, believe, and feel safe doing before the next action.

Review the page in that order.

EXAMPLE

Do you solve my problem? Is this for an organization like mine? Why should I believe you? What happens if I contact you?

MISTAKE TO AVOID

Adding urgency before establishing fit and trust.

NEXT ACTION

Place a visitor question in the margin beside every major section.

02

Put proof beside the claim

Evidence works best where doubt appears. Pair claims with relevant outcomes, artifacts, demonstrations, policies, or concrete process details.

A logo wall without context is weak proof.

EXAMPLE

Beside ‘fast onboarding,’ show the three onboarding steps, owner, inputs, and typical decision points rather than an unsupported adjective.

MISTAKE TO AVOID

Collecting all credibility at the bottom after the visitor has already left.

NEXT ACTION

Underline every claim and draw a line to its evidence.

03

Reduce uncertainty around the action

Label the action by outcome, ask only for information needed now, and explain the response, timing, privacy, price boundary, or commitment.

Confirmation should orient the person rather than merely say success.

EXAMPLE

‘Request a 25-minute fit call. We reply within one business day with three available times. No proposal or mailing list.’

MISTAKE TO AVOID

Using ‘Submit’ with no explanation of what happens next.

NEXT ACTION

Rewrite the CTA, form labels, helper text, and confirmation as one continuous promise.

USE THE GUIDE

Turn these decisions into a build specification.

Open the brief builder